Amazing service from the lady at home and garden show to communication to the delivery guy who was so helpful and aftercare. We wished we got a spa years ago. Using it everyday. Thank you sooo much

I’ve owned my spa from True Form Spas for over 10 years, and in all that time I’ve only had a couple of very minor issues. Recently, I emailed them again to ask for some advice, and I can honestly say the response I received was absolutely fantastic.

Not only did they provide detailed information, but they also put together pictures to clearly show me what I needed to do to fix the issue. The level of support and effort they went to was outstanding.

Their service and customer support are absolutely awesome, even many years after purchasing my spa. It’s refreshing to deal with a company that genuinely stands behind its products and looks after its customers. I highly recommend choosing a spa from True Form Spas, you won’t be disappointed.

After many years we finally decided to invest in a Spa Pool. There are many options and price ranges available, but after much investigation we decided on Trueforms Spas.

The whole experience has been exceptional. Great options; we got a pool that perfectly suits our requirements and colour that perfectly fits into our garden setting. We literally built our own pool - so exciting.

All communication from the staff at Trueform have been spot on and the followup even better.

Use a company that is still building its product in New Zealand - you wont regret it.

After years of procrastination, we have recently purchased our first spa pool. We did significant research and liked the configuration and options offered by Trueform spas. They were wonderful as we considered what spa was right. From selection to delivery and even after they have been fantastic with communication. We (and the grandchildren) absolutely love our spa and wonder why we don’t buy one sooner.

Thank you so much for helping me get a spa that was suitable for me. I am so happy with it and use it every single day. Very grateful to everyone from the delivery boys to the company owners. 5 stars for sure! Would give more than 5 if I could. Thank you so much

Best Purchase Ever!! These guys were fantastic at being chill with all my questions, super friendly, brilliant service. Gorgeous spa delivered with zero glitch, as promised. Exceeds expectations in running it for free off the solar panels each day. Operating instructions seem fairly idiot proof. Would 100% recommend as a life improvement

A lot of research prior to purchasing this spa for our beach house. We are very pleased with our purchase and the customer service has been fantastic. the spa net controller is easy to use and enabled me to dial the temp up and down from my phone. Would certainly recommend purchasing from this company.

Wow! Our Chairman Spa has been a real "gamechanger" for our family!
This is a wonderful product and we thank Warren, Gwen and the Trueform Team for sound advice, seemless communication and delivery.
Looking ahead for happy days.
Fully recommend Trueform Spas for great products and exceptional service
Linda and Ross Schuster

Absolutely the best spa you could purchase!!We did a lot of research and found TRUEFORM. They’re New Zealand made and are extremely reliable!!

Beautiful spa, excellent service. Spa was delivered on time as promised and manufactured to our specs. We love it!

Was recommended to get a TrueForm Spa by a close friend. I opted for the Sahara product line. Four months in, I am so satisfied with the product. Works well and set up, use and maintenance instructions are simple to follow. My family absolutely loves spa time, sometimes twice a day, especially a joy to take a dip in winter! I want to compliment the staff, everyone I met and interacted with, from sales, accounts and the delivery guy, were all lovely to deal with. And whatever they promised, they delivered on. Exactly like my friend had told me, I found them to be very reliable.

Hi Bridget,

Just a note from Peter and I to tell you that our new spa has found a happy place in our backyard and our hearts. We are thoroughly enjoying it.

We thank you for the time helping us make up our minds which one to select, the communication during the process through to the satisfactory delivery.

Just wanted to send you guys a thank you for such a pleasant experience in purchasing our very first spa!

From our first visit early on a Saturday morning right through to delivery 3 weeks later you guys have been great to deal with, just down to earth, friendly and with absolutely no pressure.

We love our spa, it is everything we hoped it would be.

Hi Bridget, we received the spa this morning thank you so much for the quick and easy deal and delivery, we really appreciate it.

Just a special mention for the delivery driver as well he was fantastic, friendly, helpful and very respectful, you just don't see that kind of customer service so much anymore so thank you.

Great quality spa for over 10 years! Great fun for kids party too!

Purchased an Entertainer in August 2025.
Perfect size for our family of 5 and had no issues with delivery or set up.
Thanks Trueform

On our second Trueform Spa. Great pools. Great Service. Thanks again Trueform. 🤗

Thanks Bridget, you guys are awesome !! I rave to everyone about our spa😃

Wonderful service as always.

Our Spa has arrived and we cannot give enough praise for your driver. So efficient and helpful, an absolute gem.

Will totally recommend your company for efficiency, customer service over and beyond.

So glad we chose Trueform Spa Pools.