From the moment we spoke to Emma from Trueform Spas we were always going to purchase one if their spas. The straight up honest, informative and no pressure conversations with Emma and her father Warren convinced us these were people we wanted to deal with.

Our Trueform Spa has now arrived and we love it. The whole process from ordering, building and delivering our spa has been such a pleasant and seamless experience.

And the after sales service is some of the best we have ever had. Nothing is too much trouble and the communication has been exemplary.

If you’re looking for a value for money spa and a brilliant purchasing experience, you will struggle to find better than with Emma, Warren and the team at Trueform Spas.

Give them a call , you won’t be disappointed.

I’ve owned my spa from True Form Spas for over 10 years, and in all that time I’ve only had a couple of very minor issues. Recently, I emailed them again to ask for some advice, and I can honestly say the response I received was absolutely fantastic.

Not only did they provide detailed information, but they also put together pictures to clearly show me what I needed to do to fix the issue. The level of support and effort they went to was outstanding.

Their service and customer support are absolutely awesome, even many years after purchasing my spa. It’s refreshing to deal with a company that genuinely stands behind its products and looks after its customers. I highly recommend choosing a spa from True Form Spas, you won’t be disappointed.

Absolutely the best spa you could purchase!!We did a lot of research and found TRUEFORM. They’re New Zealand made and are extremely reliable!!

a lot of research prior to purchasing this spa for our beach house. We are very pleased with our purchase and the customer service has been fantastic. the spa net controller is easy to use and enabled me to dial the temp up and down from my phone. Would certainly recommend purchasing from this company.

Amazing service from the lady at home and garden show to communication to the delivery guy who was so helpful and aftercare. We wished we got a spa years ago. Using it everyday. Thank you sooo much

After many years we finally decided to invest in a Spa Pool. There are many options and price ranges available, but after much investigation we decided on Trueforms Spas.

The whole experience has been exceptional. Great options; we got a pool that perfectly suits our requirements and colour that perfectly fits into our garden setting. We literally built our own pool - so exciting.

All communication from the staff at Trueform have been spot on and the followup even better.

Use a company that is still building its product in New Zealand - you wont regret it.

After years of procrastination, we have recently purchased our first spa pool. We did significant research and liked the configuration and options offered by Trueform spas. They were wonderful as we considered what spa was right. From selection to delivery and even after they have been fantastic with communication. We (and the grandchildren) absolutely love our spa and wonder why we don’t buy one sooner.

Thank you so much for helping me get a spa that was suitable for me. I am so happy with it and use it every single day. Very grateful to everyone from the delivery boys to the company owners. 5 stars for sure! Would give more than 5 if I could. Thank you so much

True to form, our Trueform Spa has been both a surprise and delight to our daily routine. Yes, coffee in the morning before heading to work, a soak after a gym workout and then again in the evening to relax into a pre-sleep soak, 'delicious'. Our service experience with Trueform Spa was 'frictionless' with every part of the purchasing journey dialled in and every question answered professionally supported by the quality of the tech and craftsmanship of the spa, giving us the confidence to invest in this lifestyle choice. This is spa pool is truely, a "hug in a mug" experience!

Great spa and really great people to deal with.
We bought our spa at the Waikato field days,we got exactly what we wanted and there was no pressure to up sell.
Really good service through the delivery and setup process.
Best decision we ever may as we use the spa everyday,life saver after the gym.
Cheers to the team at Trueform Spa Pools.
Thanks Shane and Fee.

I've had my Trueform spa almost 15 years and it's still going strong. They build a great product and are willing to help with any issues. They are reasonably priced compared with the competition. I know 3 people who went with some of the pricey brands only to be disappointed with equipment failures. Proud to support this Kiwi business.

We are very happy with our spa and very impressed with Trueform's communication and also their follow up.
Hayden who delivered the spa was an absolute legend. Installation was as smooth as could be!

Best Purchase Ever!! These guys were fantastic at being chill with all my questions, super friendly, brilliant service. Gorgeous spa delivered with zero glitch, as promised. Exceeds expectations in running it for free off the solar panels each day. Operating instructions seem fairly idiot proof. Would 100% recommend as a life improvement

Wow! Our Chairman Spa has been a real "gamechanger" for our family!
This is a wonderful product and we thank Warren, Gwen and the Trueform Team for sound advice, seemless communication and delivery.
Looking ahead for happy days.
Fully recommend Trueform Spas for great products and exceptional service
Linda and Ross Schuster

Hi Bridget, we received the spa this morning thank you so much for the quick and easy deal and delivery, we really appreciate it.

Just a special mention for the delivery driver as well he was fantastic, friendly, helpful and very respectful, you just don't see that kind of customer service so much anymore so thank you.

Great quality spa for over 10 years! Great fun for kids party too!

On our second Trueform Spa. Great pools. Great Service. Thanks again Trueform. 🤗

Thanks Bridget, you guys are awesome !! I rave to everyone about our spa😃

Wonderful service as always.

Our Spa has arrived and we cannot give enough praise for your driver. So efficient and helpful, an absolute gem.

Will totally recommend your company for efficiency, customer service over and beyond.

So glad we chose Trueform Spa Pools.

Yippee - my spa has arrived and been easily sited in place. Looks super!!!

Your truck driver was great, very skilled and efficient in unloading (hardly needed my brother's help!), so congrats to your business for manufacturing and delivering my Patio spa.

Thank you for your lovely manner and prompt help. I'm so excited and my friends said they love their Trueform Spa 😍

Spa is fantastic, thank you to yourself / staff and delivery driver to Riroriro Road, for your product and service.

Cannot live without the benefits

Great company to deal with. Thanks to Warren and the team. We love our spa!

Awesome company, awesome people, awesome product!

We didn't even buy our Trueform pool new from them or reseller, but a mint condition refurbished 'Eco' model from The Spa Guy in Rotorua.

But we still had some questions regarding setup, water treatment etc, and Bridget/Gwen were absolutely amazing with help and advice via multiple calls/emails even though I didn't purchase the pool new.

Highly recommend them and the product they sell, our pool is just the basic entry level pool, but the construction/quality/insulation is the same as the top of their line pools.

If we grow out of this one, or ever want an upgraded pool with more features, we will definitely go Trueform again.