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Customer Experiences: Testimonials and Tips from NZ Spa Enthusiasts

How a Good Cover Keeps the Cold Out

Many kiwis have shared that investing in a quality spa pool cover has transformed their experience, especially during our cooler months. Several users mention that their covers help retain heat overnight, meaning the water stays warm until their next soak.

One enthusiast, Rachel from Nelson, states that her essential tip is to ensure the cover fits well. She emphasises that a tight-fitting cover prevents heat from escaping and blocks out draughts, which keeps energy bills lower. She also recommends regularly checking the seal around the edges to make slight adjustments if needed.

Another tip popular among the comments is to use a cover with a good insulation rating. NZ weather can be unpredictable, so selecting a cover designed with strong insulating materials like foam core or multi-layered materials can generate notable savings on power. Users advise seeking covers with UV stabilisation to resist NZ sun exposure, which can cause the material to degrade over time.

Maintaining Your Cover for Longevity

Multiple kiwi spa owners highlight the importance of proper care to get the best lifespan from their spa pool covers. A common point of advice is to keep the cover clean from debris such as leaves or dirt regularly, which prevents mould and staining.

Rachel recommends using a gentle cleaning solution with a soft brush or cloth once every few months. It’s also important to rinse off any chlorine or chemical residues after spa use, as these can weaken the material if left to sit.

Cover lifters are another practical tip many mention. Lifting the cover daily with a spa cover lifter reduces strain on the material and prevents tears or damage. Several users emphasise that a cover lifter makes the process of removing and replacing the cover quick and hassle-free, encouraging more regular use of the spa.

To further prolong your cover’s life, ensure the spa and cover are not left in direct sunlight for extended periods when not in use. Though NZ weather varies, seeking a shaded area or using a cover cradle adds an extra level of protection against UV damage.

Practical Tips for Cover Installation

Ensuring a proper fit from the start can make a significant difference. Many New Zealand enthusiasts recommend carefully measuring your spa before ordering a cover. Taking measurements of length, width, and the thickness of the lip or flange ensures the cover fits snugly with minimal gaps.

Some users suggest considering custom covers if your spa has unusual dimensions or features. Although slightly more costly, custom-fit covers provide improved insulation and reduce the risk of wind lifting or gaps forming.

Another useful tip is to think about the ease of removal and storage. Covers with handles, rigid foam cores, or lightweight materials make it easier for one person to handle, especially when the cover is large or heavy. Selecting covers with reinforced edges or handles built-in can also prevent damage from frequent lifting.

If you plan to leave your spa unused over winter or for extended periods, some testers recommend a cover with a locking mechanism. This keeps the cover secure during windy weather or if you have children around, preventing accidental removal or damage.

Hearing from Enthusiasts: Real Stories and Suggestions

John from Wellington shares that switching to a super-insulated cover dramatically reduced his power bills. "Since replacing our old cover with a New Zealand-made, insulated one, we've noticed our spa stays warmer longer, even during the cold snaps," he notes.

Jane from Christchurch highlights her experience with cover maintenance. “We clean ours with a simple vinegar solution and a soft brush when we're not using it, which has kept it looking new after three years. The key is avoiding harsh chemicals that can weaken the fabric.”

Many users advise purchasing a cover with a good warranty. Kiwi enthusiasm for long-lasting, durable products is clear. One user recommends getting a cover that can withstand NZ’s changing weather patterns, especially winds and sun exposure. Additionally, some mention that covers with reflective coatings help keep the water warm by bouncing heat back into the spa.

Several owners talk about how their covers have helped improve their overall spa experience. By keeping debris out and water warm, they find themselves spending longer, more relaxing moments in their spa. For many, the cover is not just a protective barrier but an essential part of the entire spa setup.

Practical Buying Advice from Experienced Users

When choosing a spa pool cover, many NZ spa addicts underline the importance of comparing different materials and brands. They note that reputable suppliers who offer local support and warranties tend to provide better peace of mind.

One common recommendation is to choose a cover that is easy to fold or roll back, especially if space is limited around the spa area. Covers with lightweight cores or integrated handles are often praised for making the daily routine easier.

Size matters as well. Some enthusiasts point out that slightly over-measuring can prevent gaps, but overly large covers can be cumbersome. They advise being precise with measurements and consulting with the supplier if unsure.

Lastly, many encourage investing in a cover that fits your specific needs, whether it’s for winter insulation, UV protection, or safety features. Remembering these practical tips can save money and frustration in the long run and significantly enhance your overall spa experience.

Incorporating the real stories and suggestions from New Zealand spa fans offers valuable insight into selecting and maintaining the best spa pool cover. Their practical tips, combined with quality products, help ensure many years of relaxing enjoyment in your hot tub.

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Testimonials

Was recommended to get a TrueForm Spa by a close friend. I opted for the Sahara product line. Four months in, I am so satisfied with the product. Works well and set up, use and maintenance instructions are simple to follow. My family absolutely loves spa time, sometimes twice a day, especially a joy to take a dip in winter! I want to compliment the staff, everyone I met and interacted with, from sales, accounts and the delivery guy, were all lovely to deal with. And whatever they promised, they delivered on. Exactly like my friend had told me, I found them to be very reliable.

Vineet Chauhan

Hi Bridget,

Just a note from Peter and I to tell you that our new spa has found a happy place in our backyard and our hearts. We are thoroughly enjoying it.

We thank you for the time helping us make up our minds which one to select, the communication during the process through to the satisfactory delivery.

Peter and Kay Harrison

Just wanted to send you guys a thank you for such a pleasant experience in purchasing our very first spa!

From our first visit early on a Saturday morning right through to delivery 3 weeks later you guys have been great to deal with, just down to earth, friendly and with absolutely no pressure.

We love our spa, it is everything we hoped it would be.

Catherine Lockie

Hi Bridget, we received the spa this morning thank you so much for the quick and easy deal and delivery, we really appreciate it.

Just a special mention for the delivery driver as well he was fantastic, friendly, helpful and very respectful, you just don't see that kind of customer service so much anymore so thank you.


Michael

Great quality spa for over 10 years! Great fun for kids party too!

Vivian Cui

On our second Trueform Spa. Great pools. Great Service. Thanks again Trueform. 🤗

Don Martin

Thanks Bridget, you guys are awesome !! I rave to everyone about our spa😃

Anton Mitchell

Wonderful service as always.

Annie

Our Spa has arrived and we cannot give enough praise for your driver. So efficient and helpful, an absolute gem.

Will totally recommend your company for efficiency, customer service over and beyond.

So glad we chose Trueform Spa Pools.

Jude Johnston

Yippee - my spa has arrived and been easily sited in place. Looks super!!!

Your truck driver was great, very skilled and efficient in unloading (hardly needed my brother's help!), so congrats to your business for manufacturing and delivering my Patio spa.

Gloria Miller

Thank you for your lovely manner and prompt help. I'm so excited and my friends said they love their Trueform Spa 😍

Teresa

Spa is fantastic, thank you to yourself / staff and delivery driver to Riroriro Road, for your product and service.

John Pritchard

Cannot live without the benefits

Susan Rowlands

Great company to deal with. Thanks to Warren and the team. We love our spa!

Tom Kelly

Awesome company, awesome people, awesome product!

We didn't even buy our Trueform pool new from them or reseller, but a mint condition refurbished 'Eco' model from The Spa Guy in Rotorua.

But we still had some questions regarding setup, water treatment etc, and Bridget/Gwen were absolutely amazing with help and advice via multiple calls/emails even though I didn't purchase the pool new.

Highly recommend them and the product they sell, our pool is just the basic entry level pool, but the construction/quality/insulation is the same as the top of their line pools.

If we grow out of this one, or ever want an upgraded pool with more features, we will definitely go Trueform again.

Tony Steer